FOR IMMEDIATE RELEASE
Petland Summerville Issues Clarification in Response to Recent ABC4, WCIV Summerville/Charleston News Report
Summerville, SC – August 17, 2024 – Petland Summerville wishes to clarify and correct certain inaccuracies in a recent report aired by ABC News4 for Summerville/South Carolina WCIV on August 16, 2024, by reporter Sydaija Smalls, regarding our practices and the health of a puppy purchased from our store. We take these matters seriously and believe it is necessary to set the record straight.
At Petland Summerville, we aim to create a world where all pets are cherished and receive the love, care, and attention they deserve. We strive to be a leading provider of quality pets and pet-related products, offering our customers a positive, educational experience every time they visit. We are committed to promoting responsible pet ownership and enhancing the bond between humans and animals, creating a welcoming and compassionate community where pets and people thrive.
First and foremost, Petland Summerville does not, under any circumstances, support or condone puppy mills. We maintain strict standards for the breeders we work with and take extraordinary measures to ensure that every puppy in our care comes from a responsible and ethical source. Whenever we become aware of any unethical practices or violations of animal welfare standards, we promptly report them to the appropriate local and state authorities.
Our mission is to provide our customers with the highest-quality pets and pet-related products in a welcoming and educational environment. We strive to ensure every family finds the perfect pet and has a positive experience each time they visit us.
Our principles guide everything we do:
1. Compassion for Animals: We treat all animals with kindness, care, and respect.
2. Responsibility: We are committed to responsible breeding and sales practices, ensuring our pets are healthy and well-cared for.
3. Education: We educate our customers on proper pet care and well-being, promoting responsible pet ownership.
4. Customer Satisfaction: We aim to exceed customer expectations by providing personalized attention and expert advice.
5. Community Involvement: We are dedicated to giving back to our community, promoting pet welfare, and supporting local shelters and rescue organizations.
6. Ethical Business Practices: We conduct our business with integrity and transparency, upholding the highest ethical standards in all our operations.
In response to the recent customer complaint highlighted in the news report, we want to reiterate that PETLAND SUMMERVILLE has spent over $1,500, not the owner, on medical care for the puppy, reflecting our dedication to ensuring that all our animals are healthy and happy. While puppies can sometimes experience health issues, our rate of health-related claims is significantly lower than averages for online puppy websites, rescues, and shelters, thanks to our diligent staff and the trusted veterinarians we partner with.
Petland Summerville is also very active in helping families with sick children by teaming up with the Puppy Wishes Foundation.
Puppy Wishes Foundation was created with the belief that the love between humans and animals is a powerful, transformative force. Charlie and his mother exemplify the kind of strength and love that our foundation aims to support. We are thrilled to be able to bring the joy of a furry friend into their lives. The new puppy will serve as a loyal companion to Charlie and a source of emotional support, providing the kind of bond that can significantly enhance Charlie's quality of life. Puppy Wishes Foundation firmly believes that everyone deserves to experience the unique and enriching relationship that a pet provides. Medical conditions or financial constraints should not hinder this profound source of joy and comfort. Our efforts aim to bring smiles, companionship, and emotional healing to families like Charlie's.
We encourage the public to contact us directly with any questions or concerns so that we can continue to provide the highest level of care and service. We remain committed to matching healthy, happy puppies with loving homes and maintaining complete transparency in our operations.
About Petland Summerville:
Petland Summerville is committed to ensuring that every puppy we sell is healthy, happy, and placed in a loving home that can meet its unique needs. We pride ourselves on our dedication to animal welfare, responsible breeding practices, and complete transparency in our operations.
About Puppy Wishes Foundation: Puppy Wishes Foundation is a non-profit organization dedicated to gifting the love of the human-animal bond to well-deserving families. We believe that everyone deserves the joy and companionship of a pet, regardless of their medical or financial situation. Our mission is to bring the comfort and happiness pets provide to those most in need.
Find a puppy that perfectly fits your lifestyle! At Petland Summerville, we believe that puppies should be embraced in person, not online. With a wide selection of breeds, including small dogs and hypoallergenic ones, we are dedicated to helping you find the perfect furry companion. Visit us at 975 Bacons Bridge Road, Summerville, South Carolina, or call (843) 494-5210. We proudly serve Summerville, North Carolina, South Carolina, and Virginia.
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